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When Reporting to YouTube Becomes More Onerous Than Calling the Police.

There is something rather revealing about the statement: “If this continues, it will be a harassment complaint to the police, as it is still onerous sending privacy reports to YouTube.” At first glance, it might sound like a straightforward warning. But look more closely and there is an interesting question underneath it: what happens when the supposedly proper mechanism for dealing with online content becomes so tedious, complicated or frustrating that someone decides it is easier to involve the police instead? That is a problem worth examining. The great inconvenience of the internet. Anyone who has tried to report material to a major social-media platform will understand that it can be an exercise in patience. You may have to identify the offending video, post, image or comment. You may have to provide URLs. You may have to explain precisely what privacy issue exists. You may have to navigate categories, forms and automated systems. You may receive an automated response that doesn...

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